Ipsum provides the Ipsum365 suite of commercial mobile and web applications for business use. This Privacy Policy applies to all Ipsum365 apps and related services provided by Ipsum (collectively, the "Service"). The Service is intended for use by authorised employees and contractors of our business customers.
This page explains how we handle information when you use our Service. If you choose to use the Service, you agree to the collection and use of information as described in this policy.
Personal information we collect. We do not collect personal information beyond what is necessary to provide access to the Service for work purposes. The personal information we may collect is limited to:
This information is used solely to authenticate users, manage accounts, and support business operations. We do not use it for advertising, profiling, or unrelated marketing purposes.
Business and operational information. When you use the Service to perform your job, the app may store information related to your organisation's work activities, such as tasks, jobs, inspections, asset records, photos taken in the course of work, location data recorded as proof of on-site activity, and other operational data submitted by you or your employer.
This business information relates to your employer's operations and is not collected for personal purposes. It is processed on behalf of your organisation to support field work, reporting, and compliance. Your employer remains responsible for how that operational data is used within the business context.
The Service may use third-party infrastructure providers (for example, cloud hosting and authentication services) that process data on our behalf under contractual obligations to protect it and use it only to provide the Service.
If an error occurs in the app, we may collect diagnostic information ("Log Data") through third-party tools. Log Data may include device type, operating system version, app configuration, date and time of use, and similar technical information. This data is used to maintain and improve the reliability of the Service.
This Service does not use cookies directly. However, third-party libraries integrated into the Service may use cookies or similar technologies to provide their functionality. You may control cookie preferences through your device or browser settings where applicable.
We may employ third-party companies and individuals to:
These third parties may have access to information needed to perform their tasks. They are obligated not to disclose or use the information for any other purpose.
We value the trust placed in us and use commercially acceptable means to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
The Service may contain links to external sites not operated by us. We advise you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for their content or practices.
The Service is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided personal information, we will delete it from our systems. If you are a parent or guardian and believe your child has provided personal information, please contact us at support@ipsum365.com.
We retain personal information (name, work email, and work contact telephone) for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Business and operational data submitted through the Service may be retained according to your employer's requirements and applicable law. When information is no longer required, we delete or anonymise it in accordance with this policy and our contractual obligations.
You have the right to request deletion of your personal information held by us (name, work email, and work contact telephone associated with your account).
How to request deletion
Send an email to support@ipsum365.com with the subject line Data Deletion Request and include:
We will verify your identity and respond within 30 days, unless a longer period is required by applicable law.
What we delete
After verifying your request, we will delete or anonymise the personal information linked to your account, including your name, work email address, and work contact telephone number, and we will deactivate your login credentials where applicable.
What we may retain
We may retain business and operational records that were created in the course of your work if your employer requires them for legal, regulatory, audit, or operational purposes. We may also retain certain information when required by law, to prevent fraud, resolve disputes, or enforce our agreements. Anonymised data that can no longer identify you may also be retained.
How to submit a request
At this time, personal data deletion requests must be submitted by email to support@ipsum365.com. We will process valid requests as described in this section.
We may update this Privacy Policy from time to time. You are advised to review this page periodically. Changes are effective when posted on this page.
If you have any questions or suggestions about this Privacy Policy, contact us at support@ipsum365.com.